ambergame Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ambergame ("ambergame," "we," "us," or "our") governing your access to and use of the ambergame website, mobile platform, and all associated services (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager on ambergame, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using the ambergame Platform.

ambergame reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. We will endeavor to notify registered users of material changes via email or in-platform notification.

Access to and use of the ambergame Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Platform:

• Age: You must be at least twenty-one (21) years of age. This requirement is mandated by Philippine law governing casino-style gaming activities. ambergame strictly prohibits access by minors and will take all reasonable steps to verify user age.
• Jurisdiction: You must be accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to ensure that your use of ambergame complies with the laws of your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Philippines.
• Not Self-Excluded: You must not be subject to any self-exclusion order, whether imposed by ambergame or any other gaming operator or regulatory authority.
• Not a Restricted Person: Employees, contractors, directors, and officers of ambergame, as well as their immediate family members, are not eligible to hold player accounts or participate in real-money gaming on the Platform.

ambergame reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending investigation.

To access the full features of the ambergame Platform, you must register a player account. The following terms apply to account registration and maintenance:

3.1 Single Account Policy

Each individual may register and maintain only one (1) ambergame account. The creation of multiple accounts by a single individual is strictly prohibited. ambergame employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, ambergame reserves the right to close all associated accounts, void any pending bets, and forfeit any balances held therein.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. ambergame is not liable for any loss or damage arising from your failure to maintain accurate account information. Providing false or misleading information constitutes a material breach of these Terms.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your ambergame login credentials, including your username and password. You agree to notify ambergame immediately at [email protected] if you suspect any unauthorized access to or use of your account. ambergame will not be liable for any loss resulting from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials.

3.4 Account Verification (KYC)

ambergame may require you to complete identity verification ("Know Your Customer" or KYC) procedures before processing withdrawals or at any other time deemed necessary. Acceptable identification documents include government-issued photo ID (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID). Failure to complete KYC verification within the specified timeframe may result in account restrictions.

ambergame supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank. The following terms govern financial transactions on the Platform:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
• The minimum deposit amount is ₱50 unless otherwise specified for a particular payment method.
• Withdrawals will be processed to the same payment method used for the most recent deposit, subject to verification requirements.
• ambergame reserves the right to conduct enhanced due diligence on withdrawal requests, which may result in processing delays. We will endeavor to process verified withdrawal requests within three (3) to five (5) business days.
• ambergame does not charge fees for standard deposits or withdrawals; however, your payment provider may impose their own transaction fees.
• Any funds deposited into your ambergame account that remain unused for a period of twelve (12) consecutive months may be subject to an inactivity fee as described in Section 7.

ambergame offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are available to eligible registered players aged 21 and above only.
• Unless otherwise stated, bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering requirement will be specified in the promotion details.
• ambergame reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonus abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors, will result in the forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.
• ambergame's decision on all bonus-related matters is final and binding.

All games available on the ambergame Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

ambergame uses certified random number generator (RNG) technology to ensure the fairness and unpredictability of game outcomes. Game results are determined at the moment of play and cannot be influenced by ambergame or any third party after a wager has been placed.

In the event of a technical malfunction or disconnection during gameplay, ambergame will endeavor to resolve the issue fairly. Where a game round cannot be completed due to a technical error, the wager for that round will be refunded to your account balance. ambergame's decision on disputed game outcomes is final.

The following conduct is strictly prohibited on the ambergame Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:

• Registering or attempting to register more than one account.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities. Any winnings derived from such exploitation will be voided.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Engaging in abusive, threatening, or harassing behavior toward ambergame staff or other players.
• Allowing any third party to access or use your ambergame account.

7.1 Inactivity

An account is considered inactive if no login activity is recorded for a period of twelve (12) consecutive months. ambergame will notify you by email prior to applying any inactivity fee. The inactivity fee will not reduce your account balance below zero.

ambergame is committed to promoting responsible gaming practices. We recognize that for a small number of players, gaming can become problematic, and we take our duty of care seriously.

ambergame provides the following responsible gaming tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your ambergame account.
• Session Time Limits: Set a maximum duration for each gaming session. You will be notified when your limit is approaching.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the ambergame Platform. During a self-exclusion period, you will not be able to access your account or receive promotional communications.
• Reality Checks: Enable periodic reminders of how long you have been playing and your net gaming activity during the session.

If you believe you may have a gambling problem, we encourage you to seek help. ambergame supports responsible gaming initiatives and encourages players to visit the ambergame Responsible Gaming page for further resources and guidance.

All content on the ambergame Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the property of ambergame or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the ambergame Platform without our prior written consent.

To the maximum extent permitted by applicable law, ambergame, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

ambergame's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your ambergame account in the thirty (30) days preceding the event giving rise to the claim.

ambergame does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use the Platform at your own risk.

ambergame collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy.

ambergame will not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating the Platform, subject to appropriate data protection agreements. We may also disclose your data where required by law or regulatory authority.

ambergame reserves the right to amend these Terms at any time. We will post the updated Terms on this page with a revised "Last Updated" date. For material changes, we will provide notice to registered users via email or in-platform notification at least seven (7) days before the changes take effect, where practicable.

Your continued use of the ambergame Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must close your account and cease using the Platform.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be referred to ambergame's customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall limit ambergame's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the ambergame support team. Our customer support is available 24 hours a day, 7 days a week.

Email: [email protected]

Please include your registered username and a clear description of your query or complaint to help us assist you as efficiently as possible. ambergame aims to respond to all written inquiries within two (2) business days.